Sr. Director of Brokerage
Costa Mesa, CA
Full Time
Transportation
Senior Executive
Job Summary:
The VP Brokerage will be responsible for leading and growing the freight brokerage division within the organization. This executive role will focus on strategic planning, operational excellence, business development, carrier relationships, and ensuring the highest levels of service and profitability. The VP will drive revenue growth, optimize cost structures, and enhance customer satisfaction by developing and executing best-in-class logistics solutions.
Key Responsibilities:
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
The VP Brokerage will be responsible for leading and growing the freight brokerage division within the organization. This executive role will focus on strategic planning, operational excellence, business development, carrier relationships, and ensuring the highest levels of service and profitability. The VP will drive revenue growth, optimize cost structures, and enhance customer satisfaction by developing and executing best-in-class logistics solutions.
Key Responsibilities:
- Develop and execute strategic plans to grow the brokerage division, increase market share, and drive profitability.
- Lead, mentor, and manage a high-performing team of brokerage professionals, including sales, carrier relations, and operations personnel.
- Establish and maintain strong relationships with carriers, shippers, and other key stakeholders.
- Oversee day-to-day brokerage operations, ensuring efficiency, compliance, and high service standards.
- Identify new business opportunities and develop strategies to expand service offerings.
- Monitor market trends, industry developments, and competitor activity to stay ahead of the market.
- Optimize pricing strategies and cost management to ensure competitive advantage and profitability.
- Implement and leverage technology solutions to improve operational efficiency and scalability.
- Ensure compliance with all regulatory requirements and industry best practices.
- Collaborate with senior leadership to align brokerage operations with overall company goals and objectives.
Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
Qualifications:
- Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field (Master’s preferred).
- 10+ years of experience in freight brokerage, logistics, or transportation, with at least 5 years in a senior leadership role.
- Proven track record of growing and leading a successful freight brokerage division.
- Strong leadership, negotiation, and relationship management skills.
- Deep understanding of freight brokerage operations, market trends, and regulatory requirements.
- Proficiency in TMS (Transportation Management Systems) and other logistics technology platforms.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Excellent communication and interpersonal skills.
AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
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